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FREQUENTLY ASKED QUESTIONS

DO YOU SHIP INTERNATIONALLY?

Yes international shipping is available. The cost is approximately £20.00 to ship to America, but this does depend on the size of the piece of artwork. If you are interested in a piece of artwork that you would like to be shipped to yourself please contact me through the contacts page and I can provide a price and give you an idea of the shipping timescale.

WHAT IF MY ARTWORK ARRIVES DAMAGED

On the unfortunate event that your artwork arrives damaged, please contact me immediately via email with a photograph of the damage. I will respond to find a solution within 24 hours.

WHAT IS YOUR RETURN POLICY?

If you are unhappy with your artwork when it arrives. I will accept returns within 14 days of you receiving your artwork. However, you will be liable for the cost of the postage, and the artwork must be packaged to ensure that it is returned in perfect condition.

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If the artwork is commissioned artwork then unfortunately I cannot accept a return, due to the piece being created especially for you.

WHAT IF MY ARTWORK HAS ARRIVED WHEN EXPECTED?

When you place your order I will send you confirmation of your order and an expected delivery timescale. If in the unfortunate event your artwork does not arrive when expected please contact me and I will investigate what has happened and report back to you accordingly.

FAQ: FAQ
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